Returns & Exchanges
At SAME, we want you to be completely satisfied with your purchase, which is why we offer a seamless 30-day return window for all unworn apparel. If your items don't fit your style or size, we are committed to making the exchange or refund process as effortless as possible.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Securely pack your items in their original packaging with all tags attached to ensure they are protected during transit.
- 3.Attach Your Label
Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.
- 4.Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking number handy while we process your refund or exchange.
